Terms and Conditions

The turn around time on your order with The Patchsmith starts when you’ve paid in full and we have all information required to complete your order (all artwork, correct colors, exact sizing and quantity, shipping info, etc.). Delay in receipt of *any* of this info can/will result in production delays. Our current turnaround time is 7-10 Business Days Average + Shipping. Complex orders/add-ons may increase turnaround. Delay in approval of mock ups can/will also result in production delays. 

If you have a deadline for your order, it is very important that you let us know when placing your order and a rush fee may apply if there is not enough time to complete your order under normal circumstances. If you do not advise us about a due date until after your order has been paid for and pushed through our system, we may not be able to accommodate your request. Any circumstances out of The Patchsmith's control (ie: weather delays, shipping errors by UPS, USPS, FedEx etc.) may also require more time and are not factored into the initial turn around time estimate